Privacy Policy

Declaration of Personal Information Protection and Declaration of Specified
Personal Information Protection

The Company recognizes that it is our social responsibility to handle personal and specific personal information accurately and in good faith, and we will comply with laws related to the protection of personal information and the use of numbers to identify specific individuals in administrative procedures. In accordance with the basic policy on the appropriate handling of specific personal information, our officers and employees will work together to manage and protect personal information and specific personal information in an appropriate manner.

Purpose of Use: Items published in accordance with the Act on the Protection of Personal Information

In accordance with the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”), this company is pleased to announce the following items. In accordance with the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”), the following matters shall be made public.

1. disclosure of the purpose of use of personal information (Article 24(1) of the Act)

   The Company will use the personal information it holds for the following purposes.

   Purpose of Use of Personal Information and Retained Personal Data

   Types of “personal information”	Purpose of use
   Personal information of our business partners related to our business	Management of contracts, debts, etc., and communication of business-related information
   Personal information about participants, members, etc. of organizations to which the Company is a member	Collection and communication of information necessary for our activities and business as a member organization
   Personal information about neighbors of our facilities	Necessary communication and explanations between our facilities and the neighborhood
   Personal information of job applicants	Liaison and selection of candidates for employment and onboarding procedures
   Personal Information about Retirees	Provision of pensions and other benefits, provision of company information, communication on an as-needed basis such as social gatherings, management of retirees, etc.

   Shared use with manufacturers and other related parties related to your inquiry or product.

   Personal information necessary for the content of your inquiry and for contacting you may be provided to the Otsuka Group and the manufacturers, distributors, and other parties related to our products, to the extent reasonable and necessary. We will also share information about our business partners in the same manner.

   Click here for the main group companies
   (Note) For more information on other group companies, please contact each company.

   Items to be shared	Purpose of use by joint users	The scope of joint users	The person responsible for managing shared use
   Address, name, age, gender, telephone number, e-mail address, and content of the inquiry, document request, consultation, complaint, etc.	Appropriate response to inquiries, etc. Utilization of statistical data that does not identify personal information for research and development and improvement of products and services	The Otsuka Group and related manufacturers, distributors and other related companies	Otsuka Techno Co.
   Company name (trade name), address, affiliation, title, name, telephone number, e-mail address, etc. of the business partner.	Communication of business-related information, payment of debts, etc.	The Otsuka Group and related manufacturers, distributors and other related companies	Otsuka Techno Co.

2. provision of personal information to a third party (Article 23(2), (3), (4), (3) and (5) of the Act)

   The Company will not provide personal information to a third party without the consent of the individual, except in the following cases

   1. When the Company provides the information to subcontractors and agents who are appropriately supervised by the Company in order to achieve the purpose of use

   2. Where the information is provided to a party that has been notified in advance or publicly announced in order to facilitate the smooth conduct of business within the scope of the purpose of use

   3. When required by law

   4. When it is necessary for the protection of a person’s life, body or property and it is difficult to obtain the consent of the person

   5. When it is particularly necessary for the improvement of public health or the promotion of the sound development of children, and when it is particularly necessary for the improvement of public health or the promotion of the sound development of children

   6. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by such a government agency or local government in the performance of their legally prescribed duties, and obtaining the consent of the person is likely to interfere with the performance of such duties.

   7. When the Company provides personal information due to a merger, spin-off, or business transfer, etc.

3. disclosure, correction, etc., and suspension of use of personal information (Article 29 of the Act)

   “Notice of purpose of use”, “disclosure”, “correction, addition or deletion” (hereinafter referred to as “correction, etc.”) of personal information, “suspension of use, deletion or suspension of provision to third parties” (hereinafter ” Requests for complaints and complaints are as follows.

   Request for Disclosure, etc., Complaints and Consultation Procedures

4. response to inquiries and complaints about personal information (Articles 24 and 31 of the Act)

   If you have any questions or complaints regarding the handling of personal information, please contact us using the contact information below. We will make every effort to deal with your questions and complaints in a timely manner.

   120-1 Aza-Itayashima, Aza-Itayashima, Myojin, Seto-cho, Naruto City, Tokushima 771-0360, Japan
   Otsuka Techno Co., Ltd. Personal Information Inquiry Desk
   Phone number: 088-683-7111
   Office hours: 08:00-17:00 weekdays (except Saturdays, Sundays, holidays, New Year’s and New Year’s holidays)

5. about the revision

   The Company will review the handling of personal information from time to time and continue to make improvements to further protect personal information. Please be aware that the contents of this announcement may be changed without notice.

   Enacted on 30 September 2009

Disclosure Method: Information on “Disclosure, etc., Notification of Purpose of Use, Complaints and Consultation” regarding personal information

Otsuka Techno Co., Ltd. (hereinafter referred to as the “Company”) requests for disclosure of personal information and specific personal information (own personal data), notification of purpose of use, complaints and consultations. We will accept it by mailing it from the person’s agent. Please refrain from calling, e-mailing, or visiting the office.

1. Documents to be prepared

   1) Prescribed Billing Forms

   Please print out the prescribed request form, “Request Form for Notification of Purpose of Use and Disclosure of Personal Data in Custody,” from the website, or call the contact below to request it. To ensure that we can provide you with a prompt and accurate response, please be as detailed as possible in your request.

   Request Form for Notification of Purpose of Use and Disclosure of Personal Data [PDF]

   2) Documents for identification

   Please submit any two of the following documents for identification. In addition, one of these documents must include your current address.

   1. A copy of your driver’s license (if your real name and address are different, your real name must be hidden)

   2. A copy of your passport

   3. A copy of the health insurance card

   4. certificate of residence

   5. certificate of officialdom

   6. A copy of the pension book

   7. A copy of the Basic Resident Register card

   8. A copy of your alien registration card

   3) Additional documents to confirm the agent (in case of a request by a representative)

   If the person making the request is a minor, legal representative of an adult ward, or a representative entrusted by the principal to make the request, a document equivalent to 2) above and the following A. through D. below will be used to confirm the representative ～a. to d. and any of the following documents to confirm the proxy.

   1. If the agent is an attorney: attorney number

   2. If you are a legal representative of a minor: a copy of the family register

   3. In the case of a proxy of an adult ward: a copy of the family register and a copy of the judgement

   4. In the case of a voluntary representative: a power of attorney bearing the person’s personal seal and a certificate of registered seal of the person

   4) Returning the credit envelope

   Envelope with 420 yen stamp (including simple registered mail) attached after filling in the address of the requester
   (However, it is not necessary to correct personal information, stop using it, provide it to a third party, etc.)

2. Sending of documents

   Please send the designated request form, identification documents and a self-addressed envelope to the following address. The documents you submit will be held in the strictest confidence as personal information. Please note that we will not return the documents you send us.

   forwarding address
   120-1 Aza-Itayashima, Aza-Itayashima, Myojin, Seto-cho, Naruto City, Tokushima 771-0360, Japan
   Otsuka Techno Co., Ltd. Personal Information Inquiry Desk

3. Response to your request

   We will respond to your request as soon as reasonably possible after confirming the arrival of the required documents. In addition, if subsequent procedures are required depending on the content of the request, we will also inform you of those procedures. Please note that we may not be able to respond to your request in the following cases.

   1. If there is a risk of harm to the life, body, property, or other rights and interests of you or a third party

   2. If there is a risk of significant hindrance to the proper conduct of the Company’s business

   3. If it results in a violation of other laws and regulations

   4. When other laws and regulations provide for a separate disclosure procedure

   5. If your identity cannot be verified

4. Caution.

   Please be aware of the following points.

   • We may contact you to confirm the content of your inquiry.
   • The submitted documents will not be returned. We will keep your personal information in a safe and secure place.
   • We may not be able to respond to your request in the following cases.
   • If the address on the billing statement does not match the address on the identification document, or if the person cannot be identified.
   • In cases where the address of the agent on the request form does not match the address on the documents for confirmation of the agent, or where the agent cannot be confirmed in the event of a request by the agent
   • When the right of representation cannot be confirmed in the event of a request by a representative
   • When the subject of the request for disclosure does not fall into the category of “retained personal data
   • If there is a risk of harm to the life, body, property, or other rights and interests of you or a third party
   • If there is a risk of significant hindrance to the proper conduct of the Company’s business
   • If it results in a violation of other laws and regulations
   • When other laws and regulations provide for a separate disclosure procedure
   • If your identity cannot be verified

5. Contact for inquiries

   120-1 Aza-Itayashima, Aza-Itayashima, Myojin, Seto-cho, Naruto City, Tokushima 771-0360, Japan
   Otsuka Techno Co., Ltd. Personal Information Inquiry Desk
   Phone number: 088-683-7111
   Office hours: 08:00-17:00 weekdays (except Saturdays, Sundays, holidays, New Year’s and New Year’s holidays)